- Do you offer a warranty on your product?
- Why do you use teak wood to build your furniture?
- How can I protect & maintain my furniture?
- Will I need to assemble the furniture?
- Can I get a catalog and complete list of prices?
Do you offer a warranty on your product?
Yes, we guarantee that our furniture is fit for its intended, reasonable, life long use from the date of purchase. We also guarantee that our products are free from defective materials and workmanship, which does not include any small cracks in the end grain of our furniture. Special conditions or exceptions to this warranty will apply when our furniture is intended for use commercially or by the general public. Please contact us for details.
Why do you use teak wood to build your furniture?
Because of its exceptionally high oil content, teak is especially durable, long-lasting and highly resistant to rot and weather, even in the most difficult coastal climates. Teak is prized around the world for its beautiful, tight grain and golden hue that weathers to a distinctive silver gray. And over a lifetime of use, teak requires little to no maintenance to preserve its beauty and dependable stability. We use first european quality (FEQ) grade teak in all of our furniture. FEQ is the highest grade of 100% heartwood teak and the best quality there is for exterior applications such as furniture, decking, and yacht building.There is simply no substitute for quality teak when it comes to elegant, long-lasting, comfortable home and garden furniture and furnishings.
How can I protect & maintain my furniture?
Teak furniture does not require any special maintenance or any additional protection apart from occasional cleaning. Teak will gradually change to a soft, silver-grey when left to age naturally outside by being exposed to light, air and rain. We recommend that you allow your teak furniture to weather naturally and simply clean thoroughly once or twice a year with a teak cleaner.
To protect teak surfaces from staining and to help maintain the silver-grey patina on weathered teak, we recommend using a teak protector. Application of this product forms an invisible shield which helps to prevent food (red wine, coffee, ketchup, olive oil, etc.) penetrating into the teak and causing unpleasant stains. Teak protector also helps protects the wood repel moisture, the adhesion of dirt and prevents mildew growth. If you wish to preserve the golden-brown color of new teak we recomend using a teak sealer. Application of teak sealer will not affect the longevity or strength of the furniture in any way, just its appearance. If you decide to use teak sealer you will be entering a regular maintenance routine as teak sealer needs to be regularly re-applied to provide continuous protection.
Will I need to assemble the furniture?
The Spirit Song line comes fully assembled and ready for use. White glove service is available for all of our Diamond Teak products within the continental U.S. Items are fully assembled and trucked directly to your home. your new furniture will be carefully placed anywhere you like, inside or out and all packaging materials removed. White glove service is available for additional delivery fees. For white glove rates, or to schedule a white glove delivery, please contact us.
Can I get a catalog and complete list of prices?
Yes you can. Please download the latest version of our catalog as an Adobe Acrobat document (1.98mb.) This document requires the Adobe Acrobat Reader to be viewed, and is available for free at the Adobe website.